Returns & Exchanges

At Luxury Brand Jewellery, we strive for perfection in every piece, but if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn items in their original packaging.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization Number.

2

Secure Packaging

Place the jewellery in its original velvet box and protective shipping carton, ensuring all certificates of authenticity and tags are included.

3

Shipping and Insurance

Affix the provided pre-paid insured shipping label to your package and drop it off at any authorized courier location to ensure your piece is protected during transit.

4

Inspection and Refund

Once our gemologists verify the condition of the returned item, your refund will be processed to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing